Stories Built on Trust
Hear from homeowners, subcontractors, architects, and neighbors who have experienced the GCC difference.
A Stalled Dream, Rescued
Shi Family | Bellevue
“When we build our next home, there is no question who we’ll trust—it will be Ting and her team.”
When we started building our dream home, we never imagined the journey would become one of the hardest experiences of our lives.
Construction had stalled at the framing stage. The previous builder left behind an incomplete structure, unresolved framing issues, partially installed plumbing, and a roof that could not even be approved to be dried in. We felt overwhelmed and unsure if our dream home would ever be completed.
We reached out to Ting for help. She had every reason to walk away; after several conversations, she finally decided to take on the challenge—she saw more than the construction problems, she saw a family who had placed their trust in the wrong builder.
Ting stepped in and helped us navigate difficult conversations, recover a portion of our investment, resolve outstanding issues, and completed the project with a team that shared their standards for quality.
Their first review identified more than 100 framing corrections. One by one, every issue was addressed. Within a year, Ting transformed a stalled construction site into the home we had always envisioned. We moved in with our two young children, grateful not only for the beautiful home, but for the hope and confidence Ting helped restore along the way.
Ting and her team earned our trust through honesty, persistence, and accountability. When we build our next home, there is no question who we’ll trust—it will be Ting and her team.
— YONGHONG SHI, BELLEVUE
Respect on the Jobsite
Paige Meyer · Sterling NW, LLC
“She takes complete ownership of her projects… Ting understands what it takes to set a job up for success.”
Carpenters can build almost anything—as long as the project is well planned, well detailed, and well communicated. Ting understands what it takes to set a job up for success. She provides clear plans, realistic expectations, and the information our crew needs to work efficiently.
On our first project together, I quickly learned that she takes complete ownership of her projects. She doesn’t waste time pointing fingers when something goes wrong. Instead, she focuses on solving the problem and keeping the job moving.
By the second project, it was obvious she had learned every lesson from the first. She arrived at the initial job walk with clear specifications, detailed drawings, and well-defined expectations. Everyone knew exactly what needed to be done.
What crews dislike most is uncertainty. Unclear direction leads to wasted time, rework, and frustration. I enjoy working with builders like Ting because she knows what she’s doing, communicates quickly, treats subcontractors fairly, and works with us to solve unexpected issues instead of creating conflicts.
Our working relationship will always be built on honest communication, good intentions, and teamwork.
— PAIGE MEYER, STERLING NW, LLC
Design and Construction, Fluent in Both
Jinny Park, AIA
“Her suggestions were always backed by real-world cost information… She gave the owners the information they needed to make informed decisions.”
Builders and architects don’t always speak the same language. With her design background, Ting understands the bigger picture—that what matters most is bringing the client’s vision for their dream home to life. She believes architects and builders should work as one team, giving clients the information they need to make confident decisions and, together, create something truly special.
Working with Ting during the pre-construction phase, I was impressed by both her construction expertise and the value she brings to the design process. She helped evaluate energy credit options, refine the HVAC layout, review plans to minimize surprises during construction, and obtain accurate pricing to ensure the design aligned with the project’s target budget.
What stood out most was that her suggestions were always backed by real-world cost information. She would explain, “If we do it this way, it will cost about this much. If we choose another option, it will cost about that much.” She gave the owners the information they needed to make informed decisions. Her feedback was always centered on functionality, budget, constructability, and long-term maintenance—not on telling us how to design the home.
Ting once shared with me that design is deeply personal. Without understanding a family’s lifestyle, priorities, and preferences, it’s unfair to judge someone else’s design. She genuinely loves every home she builds and says it’s hard to criticize something you’ve poured your heart into. I really admire that positive mindset.
As we move into construction, I’m excited to continue working with Ting and watch this dream home become a reality for our wonderful clients.
— JINNY PARK, AIA
Good Builds Make Good Neighbors
Tim S. · Bellevue, WA
“A significant benefit of this approach was that upon move-in, the new homeowners enjoyed an immediate positive relationship with their new neighbors.”
There have been many new home projects in my neighborhood over the last several years but it was quickly apparent that this one (directly across the street from me) was being managed differently—and that the difference, it turned out, was Ting. Daily site visits, sometimes multiple, kept her engaged with every facet and issue during the construction process. This facilitated communication and making herself accessible to the owners, the subcontractors and the neighboring homeowners like myself. Her experience at residential construction management was visible at every level.
From a neighbor perspective, Ting went far beyond what I’ve seen on other projects. She actively worked to meet each of the surrounding neighbors, keeping us informed of any disruptions we might face (such as delivery trucks, utilities or street work) and working with us to mitigate any issues. The open communication and engagement extended to any other areas that directly or even indirectly affected the neighbors, such as fence design or visible landscape features. A significant benefit of this approach was that upon move-in, the new homeowners enjoyed an immediate positive relationship with their new neighbors.
For the new homeowners, the start-to-finish effort Ting put in to engage and bring them on site, educate them and involve them in decisions was visibly evident and ultimately rewarded by their enthusiastic endorsement of both her performance and the outcome of their new home.
If I am ever in a position to have a new home built, the contractor decision would be easy.
— TIM S., BELLEVUE, WA